This Privacy Policy describes how mbi888 collects, uses, stores, shares, and protects the personal data of registered players and visitors to the mbi888 platform. We are committed to handling your information with care, transparency, and in accordance with applicable data protection principles.
mbi888 collects only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and fulfil our regulatory obligations. We do not harvest data for data's sake.
All personal and financial data stored by mbi888 is protected with AES-256 encryption at rest. All data in transit between your browser or device and our servers is secured via 256-bit SSL/TLS protocols.
mbi888 does not sell, rent, or trade your personal information to third-party marketers, data brokers, or advertising networks under any circumstances. Your data is yours.
We share your data only with payment processors, identity verification providers, and fraud prevention services that are contractually bound to handle it in accordance with this Policy — and only to the extent necessary to deliver our services.
You have the right to access, correct, or request deletion of your personal data held by mbi888. We respond to verified data subject requests within 30 days and do not create unnecessary barriers to exercising your rights.
We retain personal data only as long as reasonably necessary for the stated purposes or as required by applicable law. When data is no longer needed, it is securely deleted or irreversibly anonymised.
This Privacy Policy ("Policy") is issued by mbi888 ("the Platform", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at mbi888.cam. This Policy governs the collection, use, processing, storage, and disclosure of personal data submitted by or collected about individuals ("you", "your", "Data Subject") who access or use the mbi888 platform, register an account, or otherwise interact with our services.
mbi888 serves Malaysian players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and elsewhere, providing online casino games, live dealer tables, sports betting, and instant games denominated in Malaysian Ringgit (MYR). Our payment services involve data processing with Malaysian payment providers including Touch 'n Go eWallet, Boost eWallet, GrabPay, FPX, DuitNow, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, and 7-Eleven CLiQQ, as well as cryptocurrency channels such as USDT TRC20.
By registering an account with mbi888, accessing our platform, or submitting any personal data to us, you acknowledge that you have read and understood this Policy and consent to our data practices as described herein. This Policy should be read in conjunction with our Terms & Conditions.
If you do not agree with any aspect of this Privacy Policy, you should not register an account or submit personal data to mbi888. You may contact us at [email protected] with any privacy-related questions before proceeding.
The following terms used throughout this Policy carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a natural person, directly or indirectly, including name, email address, phone number, account credentials, financial details, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, transmission, erasure, or destruction. |
| "Data Controller" | mbi888, as the entity that determines the purposes and means of processing Personal Data collected through the mbi888.cam platform. |
| "Data Processor" | Any third party engaged by mbi888 to process Personal Data on our behalf, including payment gateways, identity verification services, and fraud prevention providers. |
| "Cookies" | Small text files stored on your device by your browser when you visit the mbi888 platform, used to maintain session state, remember preferences, and collect analytics data. |
| "KYC" | Know Your Customer — the identity and document verification process required to confirm player identity before processing certain transactions. |
mbi888 collects Personal Data across several categories depending on how you interact with the platform. The specific data collected in each category is described in the table below:
| Category | Data Types Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID document number and copy | Account registration and KYC verification |
| Contact Data | Email address, phone number, residential or mailing address | Account registration and profile updates |
| Financial Data | Payment method details (e-wallet account identifiers, bank account or card details where applicable), transaction history, deposit and withdrawal records | Deposits, withdrawals, and KYC processing |
| Account Activity Data | Login timestamps, game history, bet records, session duration, bonus claims, wagering activity | Ongoing platform use |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, referral URL, geolocation data (city/country level) | Each platform visit or session |
| Communications Data | Content of support communications, chat transcripts, email correspondence, and feedback submissions | Customer support interactions |
| Preferences Data | Notification preferences, marketing opt-in/opt-out status, responsible gambling limit settings | Account settings management |
mbi888 does not collect sensitive personal data such as biometric data, health information, political opinions, or racial/ethnic origin unless explicitly required by a specific regulatory obligation, in which case we will inform you and seek your explicit consent at that time.
mbi888 collects Personal Data through the following primary channels:
mbi888 processes your Personal Data for the following specific, documented purposes:
mbi888 processes your Personal Data on one or more of the following lawful bases:
mbi888 does not sell, rent, or trade your Personal Data to any third party for commercial purposes. We may share your data with the following categories of recipient only to the extent strictly necessary for the stated purposes, and subject to appropriate contractual data protection obligations:
Any third party that receives Personal Data from mbi888 is contractually bound to process it only for the specified purpose, maintain adequate security standards, and not further disclose it without our prior written authorisation.
Some of mbi888's Data Processors operate in jurisdictions outside Malaysia. Where your Personal Data is transferred to or accessed from outside Malaysia, mbi888 ensures that such transfers are subject to appropriate safeguards, which may include:
By using the mbi888 platform and submitting Personal Data, you acknowledge and consent to such international transfers where they are necessary to deliver the services described in this Policy.
mbi888 retains your Personal Data for as long as is reasonably necessary to fulfil the purposes for which it was collected, to maintain the services you have requested, and to comply with applicable legal obligations. The following general retention guidelines apply:
Upon expiry of the applicable retention period, Personal Data is either securely and permanently deleted or irreversibly anonymised so that it can no longer be associated with any individual.
mbi888 implements a layered, risk-proportionate approach to data security. The technical and organisational measures we employ include the following:
While mbi888 maintains robust security measures, no internet-based system is completely immune to security risks. You are responsible for maintaining the security of your own account credentials and for notifying us promptly at [email protected] if you suspect any unauthorised access to your account.
mbi888 uses cookies and similar tracking technologies to operate core platform functions, remember your preferences, and collect anonymous analytics data to improve the platform experience. The categories of cookies we use are:
You can manage your cookie preferences through your browser settings. Disabling certain categories of cookies may affect your experience on the mbi888 platform, including the ability to maintain your login session. Strictly necessary cookies cannot be disabled via browser settings without disrupting the platform.
As a Data Subject, you have the following rights in relation to your Personal Data held by mbi888. We will respond to verified requests within thirty (30) days of receipt:
You have the right to request a copy of the Personal Data mbi888 holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete Personal Data we hold about you.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations.
In certain circumstances, you may request that processing of your data be restricted while a dispute or review is outstanding.
Where processing is based on your consent or contractual necessity, you may request your Personal Data in a structured, machine-readable format.
You may object to processing based on legitimate interests, including profiling. You may also withdraw consent for marketing communications at any time without penalty.
To exercise any of the above rights, please submit a written request to [email protected]. We may be required to verify your identity before processing your request. Some requests may be subject to limitations where overriding legal obligations require us to retain certain data.
mbi888 does not charge a fee for data subject rights requests. We aim to respond within 30 calendar days. Where a request is complex or numerous, we may extend this by a further 30 days and will notify you of the extension and the reason for it.
The mbi888 platform is strictly intended for individuals aged 21 years and above. mbi888 does not knowingly collect Personal Data from minors. If we become aware that Personal Data has been submitted by or on behalf of an individual who is under the age of 21, we will immediately close the associated account, delete the data in question, and forfeit any associated balances in accordance with our Terms & Conditions.
If you believe that mbi888 has inadvertently collected Personal Data from a minor, please contact us immediately at [email protected] so that we can take prompt remedial action.
mbi888 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. Where material changes are made, we will provide reasonable notice to registered players via the email address associated with their account or through a prominent notice on the platform.
The date at the top of this Policy indicates when it was last reviewed and updated. Your continued use of the mbi888 platform following any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically. The current version of this Policy is always accessible at mbi888.cam/privacy-policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by mbi888, please contact our team through the following channel:
Data & Privacy Enquiries
Please include "Privacy Request" in the subject line of your email. We aim to acknowledge all privacy-related correspondence within 5 business days and to provide a substantive response within 30 calendar days.
For account-related queries including withdrawal issues, bonus terms, or responsible gambling tools, please also visit our FAQ page or our Responsible Gambling page.
We take your data protection seriously — full stop. If you have any questions about our privacy practices, or you'd like to exercise your data rights, our support team is here to help in plain English.
🔞 For players aged 21 and above only. Please gamble responsibly. Responsible Gambling tools are available to all registered players.